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Paying the utility bills in English

Everyday English for paying the utility bills. Key line: “Hi, can I pay my water and electricity bills here?”

Full script

Lin
Hi, can I pay my water and electricity bills here?
Them
Yep, I can help. Do you have the account number?
Lin
I do. Can I pay them together, or separately?
Them
Together is fine, unless you want two tiny receipts.
Lin
One is perfect. My wallet already looks stressed.
Them
Fair enough. The total is sixty-eight dollars today.
Lin
Great, I'll tap my card. Please keep the lights on.
Them
Done — and your shower gets to stay in business, too.

Key phrases

The lines worth keeping. Read them once before you go out.

Paying
✓ Can I pay my water and electricity bills here?

Ask if you can pay here

First, check the location

Account
✓ Do you have the account number?

Staff asks for your account number

Common when paying bills

Together
✓ Can I pay them together, or separately?

Ask to pay together or separately

"them" = the bills above

Card
✓ I'll tap my card.

Say you will pay by tap

tap = pay contactlessly

Quick answers

Paying: what to say in English

Say “Can I pay my water and electricity bills here?” — ask if you can pay here. First, check the location.

Account: what to say in English

Say “Do you have the account number?” — staff asks for your account number. Common when paying bills.

Together: what to say in English

Say “Can I pay them together, or separately?” — ask to pay together or separately. "them" = the bills above.

Card: what to say in English

Say “I'll tap my card.” — say you will pay by tap. tap = pay contactlessly.

Next: Paying the utility billsAll scenes