EverydayBeginner
Asking for a refund in English (beginner)
Beginner English for asking for a refund. Key line: “Hi, I'd like a refund, please.”
Full script
Lin
Hi, I'd like a refund, please.
Them
Sure. Do you have the receipt?
Lin
Yes, it's right here.
Them
Thanks. Was there a problem?
Lin
It's too small. My arms can't move.
Them
Oh no. Clothes should not win.
Lin
Yes, this shirt is winning.
Them
Then the shirt wins, and you get a refund.
Key phrases
The lines worth keeping. Read them once before you go out.
Ask for a refund
✓ I'd like a refund, please.Polite refund request
Polite way to ask for a refund
Ask for the receipt
✓ Do you have the receipt?Store asks for proof of purchase
receipt = sales slip
Ask why
✓ Was there a problem?Staff asks what was wrong
Common staff question about the reason
Say it's too small
✓ It's too small.Reason for return: size
too small sounds more natural than very small
Quick answers
Ask for a refund: what to say in English
Say “I'd like a refund, please.” — polite refund request. Polite way to ask for a refund.
Ask for the receipt: what to say in English
Say “Do you have the receipt?” — store asks for proof of purchase. receipt = sales slip.
Ask why: what to say in English
Say “Was there a problem?” — staff asks what was wrong. Common staff question about the reason.
Say it's too small: what to say in English
Say “It's too small.” — reason for return: size. too small sounds more natural than very small.