Lin SaysYour English-speaking buddy 中文 Start free
Food & drinkBeginner

Complaining about slow service in English (beginner)

Beginner English for complaining about slow service. Key line: “*Excuse* me, can you *check* our *order*?”

Full script

Lin
Excuse me, can you check our order?
Them
Of course. Was there a problem?
Lin
Yes, it's been forty minutes already.
Them
I'm sorry. I'll check right now.
Lin
Thanks. Our soup may grow old.
Them
I hope not. The chef is coming.
Lin
Can we get some water first, please?
Them
Yes—and I'll save the soup too.

Key phrases

The lines worth keeping. Read them once before you go out.

Ask about order
✓ Can you check our order?

Polite way to ask about your food

Common and polite for asking about a delay

Long wait
✓ It's been forty minutes already.

Say how long you've waited

Just say how long you've waited

Check now
✓ I'll check right now.

Says you will look into it now

right now = immediately

Ask for water
✓ Can we get some water first?

Polite way to ask for water first

get can mean 'bring' in a restaurant

Quick answers

Ask about order: what to say in English

Say “Can you check our order?” — polite way to ask about your food. Common and polite for asking about a delay.

Long wait: what to say in English

Say “It's been forty minutes already.” — say how long you've waited. Just say how long you've waited.

Check now: what to say in English

Say “I'll check right now.” — says you will look into it now. right now = immediately.

Ask for water: what to say in English

Say “Can we get some water first?” — polite way to ask for water first. get can mean 'bring' in a restaurant.

Next: Complaining about slow serviceAll scenes