TravelIntermediate

Contacting your Airbnb host in English

Everyday English for contacting your Airbnb host. Key line: “Hi, it's Lin. Could you help me find the lockbox?”

Full script

LinHi, it's Lin. Could you help me find the lockbox?
ThemSure. Are you by the blue gate with the plants?
LinI see the plants, but no gate—just a tiny door.
ThemAh, that explains it. Use the side door, not the gate.
LinGot it. And is the code still 2588?
ThemYes, and pull hard; the box gets shy sometimes.
LinI'm in! Your lockbox takes hide-and-seek seriously.
ThemI know, right? It beats guests almost every week.

Key phrases

The lines worth keeping. Read them once before you go out.

Help

✓ Could you help me find...?

Ask for help finding something

Polite help request; add the thing after it

Confirm

✓ Are you by the ...?

Ask if someone is near a place

Useful to confirm location on a call

Directions

✓ Use the side door.

Go in through the side door

use here = enter through this

Got in

✓ I'm in!

Say you got in successfully

Shows you have entered successfully

Quick answers

Help: what to say in English

Say “Could you help me find...?” — ask for help finding something. Polite help request; add the thing after it.

Confirm: what to say in English

Say “Are you by the ...?” — ask if someone is near a place. Useful to confirm location on a call.

Directions: what to say in English

Say “Use the side door.” — go in through the side door. use here = enter through this.

Got in: what to say in English

Say “I'm in!” — say you got in successfully. Shows you have entered successfully.

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