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Asking about a tax refund in English

How to ask for a tax refund and where the customs desk is.

Full script

Lin
Hi, can I get a tax refund?
Them
Sure! Can I see your passport and receipt?
Lin
Here they are.
Them
Would you like cash, or a refund to your card?
Lin
To my card, please.
Them
Okay. Get this form stamped at customs.
Lin
Got it. Where's the customs desk?
Them
Right by the departure gates.

Key phrases

The lines worth keeping. Read them once before you go out.

After shopping
✓ Can I get a tax refund?

Ask if tax refund is possible

Often shown as Tax Free / VAT refund; bring your passport

They ask for your passport and receipt
✓ Here they are.

When giving two items

One item: Here it is. Two or more: Here they are.

Cash or card
✓ To my card, please.

Ask for the refund on your card

For cash, say Cash, please. Cash often has a fee

Need a stamp
✓ Where's the customs desk?

Ask where the customs desk is

stamp = official mark; get it at airport customs before departure

Quick answers

After shopping: what to say in English

Say “Can I get a tax refund?” — ask if tax refund is possible. Often shown as Tax Free / VAT refund; bring your passport.

They ask for your passport and receipt: what to say in English

Say “Here they are.” — when giving two items. One item: Here it is. Two or more: Here they are.

Cash or card: what to say in English

Say “To my card, please.” — ask for the refund on your card. For cash, say Cash, please. Cash often has a fee.

Need a stamp: what to say in English

Say “Where's the customs desk?” — ask where the customs desk is. stamp = official mark; get it at airport customs before departure.

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