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Finding a store in the mall in English

Everyday English for finding a store in the mall. Key line: “Hi, could you point me to the bookstore?”

Full script

Lin
Hi, could you point me to the bookstore?
Them
Sure—go straight, then take the escalator up one level.
Lin
After the escalator, do I turn left or right?
Them
Turn left at the fountain; it's beside the toy shop.
Lin
Perfect, thanks. If I hit the food court, I've failed.
Them
Exactly. The food court means you've gone way too far.
Lin
Got it—left at the fountain, and not toward snacks.
Them
Right, unless you want a book and a pretzel.

Key phrases

The lines worth keeping. Read them once before you go out.

Directions
✓ Could you point me to the bookstore?

Polite way to ask for the bookstore

Natural for asking directions; change the store name

Straight
✓ Go straight.

Keep going ahead.

Also: Keep going straight

Escalator
✓ Take the escalator up one level.

Use the escalator to go up one floor.

up one level = go up one floor

Turn left
✓ Turn left at the fountain.

Turn left when you reach the fountain.

Use at with a landmark

Quick answers

Directions: what to say in English

Say “Could you point me to the bookstore?” — polite way to ask for the bookstore. Natural for asking directions; change the store name.

Straight: what to say in English

Say “Go straight.” — keep going ahead. Also: Keep going straight.

Escalator: what to say in English

Say “Take the escalator up one level.” — use the escalator to go up one floor. up one level = go up one floor.

Turn left: what to say in English

Say “Turn left at the fountain.” — turn left when you reach the fountain. Use at with a landmark.

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