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Reporting a repair to the landlord in English

What to say when the heating isn’t working and the tap is leaking.

Full script

Lin
Hi, the heating isn't working. It's freezing in here!
Them
Have you tried turning it off and on again?
Lin
Three times. And the kitchen tap is leaking, too.
Them
I'll send a plumber on Monday.
Lin
Monday? Could you fix it any sooner?
Them
Fine, I'll come today. Where's your toolbox?
Lin
My toolbox? You're the landlord!
Them
Right. I'll bring mine. And a blanket.

Key phrases

The lines worth keeping. Read them once before you go out.

Save this
✓ The heating isn't working.

Say this when heating stops.

___ isn't working = use for machines, Wi-Fi, lights

Repairs
✓ The tap is leaking.

Use for a leaking tap.

tap UK / faucet US; leak = drip

Follow up
✓ Could you fix it any sooner?

Use to ask for an earlier time.

any sooner = earlier than that

Repairs
✓ Could you send someone?

Use to ask for a person to come.

plumber = fixes pipes; electrician = fixes wiring

Quick answers

Save this: what to say in English

Say “The heating isn't working.” — say this when heating stops. ___ isn't working = use for machines, Wi-Fi, lights.

Repairs: what to say in English

Say “The tap is leaking.” — use for a leaking tap. tap UK / faucet US; leak = drip.

Follow up: what to say in English

Say “Could you fix it any sooner?” — use to ask for an earlier time. any sooner = earlier than that.

Repairs: what to say in English

Say “Could you send someone?” — use to ask for a person to come. plumber = fixes pipes; electrician = fixes wiring.

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