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Paying by card in English

What to say when you want to pay by card, tap, and try another card.

Full script

Lin
Hi, can I pay by card?
Them
Sure! Tap or insert?
Lin
Tap, please.
Them
Hmm, it says declined. Do you have another card?
Lin
Oh, let me try another card.
Them
That worked! Would you like a receipt?
Lin
Yes, please. Could I get a bag, too?
Them
Of course. Here you go!

Key phrases

The lines worth keeping. Read them once before you go out.

Ask before paying
✓ Can I pay by card?

Ask if cards are OK.

Cash: Can I pay in cash? Phone: Do you take mobile pay?

Staff asks: Tap or insert?
✓ Tap, please.

Say you want to tap.

tap = tap card, insert = put in, swipe = use stripe

Staff says: It says declined.
✓ Let me try another card.

I'll try another card.

declined = rejected; enable overseas use first

After paying
✓ Could I get a bag, too?

Polite: ask for a bag too.

In many places, bags cost extra. Staff may ask Is a small fee OK?

Quick answers

Ask before paying: what to say in English

Say “Can I pay by card?” — ask if cards are OK. Cash: Can I pay in cash? Phone: Do you take mobile pay?

Staff asks “Tap or insert”: what to say in English

Say “Tap, please.” — say you want to tap. tap = tap card, insert = put in, swipe = use stripe.

Staff says “It says declined”: what to say in English

Say “Let me try another card.” — i'll try another card. declined = rejected; enable overseas use first.

After paying: what to say in English

Say “Could I get a bag, too?” — polite: ask for a bag too. In many places, bags cost extra. Staff may ask Is a small fee OK?

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