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Food & drinkIntermediate

The wrong dish arrived in English

What to say when a restaurant brings you the wrong dish.

Full script

Lin
Excuse me, I think this isn't what I ordered.
Them
Oh no! What did you order?
Lin
I ordered the chicken pasta, not the beef burger.
Them
I'm so sorry. I'll fix that right away.
Lin
No worries. How long will it take?
Them
About ten minutes. You can keep the burger, on us!
Lin
Wait, really? Best mistake ever!
Them
Enjoy your two meals!

Key phrases

The lines worth keeping. Read them once before you go out.

Most useful
✓ This isn't what I ordered.

Say this when it’s not what you ordered.

I think makes it softer: I think this isn't mine.

Be clear
✓ I ordered the chicken pasta.

Name the dish you asked for.

order = ask for food; also the food you asked for

In a hurry
✓ How long will it take?

Ask about the wait time.

take = need this much time

Stay polite
✓ No worries.

Show you're not angry.

You can also say It's okay. / No problem.

Quick answers

Most useful: what to say in English

Say “This isn't what I ordered.” — say this when it’s not what you ordered. I think makes it softer: I think this isn't mine.

Be clear: what to say in English

Say “I ordered the chicken pasta.” — name the dish you asked for. order = ask for food; also the food you asked for.

In a hurry: what to say in English

Say “How long will it take?” — ask about the wait time. take = need this much time.

Stay polite: what to say in English

Say “No worries.” — show you're not angry. You can also say It's okay. / No problem.

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