Lin SaysYour English-speaking buddy 中文 Start free
EverydayIntermediate

Asking for the Wi-Fi password in English

How to ask for the Wi-Fi password at a café, and what to say when it doesn't work.

Full script

Lin
Hi, do you have Wi-Fi here?
Them
We do! The password is on your receipt.
Lin
Hmm, it says the password is wrong.
Them
Oh, it's case-sensitive. The first letter is a capital C.
Lin
Got it. It's working now!
Them
Great. It can be a bit slow when it's busy.
Lin
No problem. Is there an outlet near here?
Them
Right under the window seat.

Key phrases

The lines worth keeping. Read them once before you go out.

Ask after you order
✓ Do you have Wi-Fi here?

Ask if this place has it

Direct: What's the Wi-Fi password?

Your phone says the password is wrong
✓ It says the password is wrong.

Your device says it's wrong.

Can't get on: I can't connect.

Staff: It's case-sensitive.
✓ It's working now!

It works now!

case-sensitive = upper/lowercase matters, capital = capital letter

Phone battery is low
✓ Is there an outlet near here?

Ask if an outlet is nearby

US: outlet, UK: socket

Quick answers

Ask after you order: what to say in English

Say “Do you have Wi-Fi here?” — ask if this place has it. Direct: What's the Wi-Fi password?

Your phone says the password is wrong: what to say in English

Say “It says the password is wrong.” — your device says it's wrong. Can't get on: I can't connect.

Staff “It's case-sensitive”: what to say in English

Say “It's working now!” — it works now. case-sensitive = upper/lowercase matters, capital = capital letter.

Phone battery is low: what to say in English

Say “Is there an outlet near here?” — ask if an outlet is nearby. US: outlet, UK: socket.

Next: Meeting someone newAll scenes