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My delivery order is wrong in English (advanced)

Advanced English for my delivery order is wrong. Key line: “Hey, I think there's been a *mix-up*—this *isn't* the *order* I placed.”

Full script

LinHey, I think there's been a mix-up—this isn't the order I placed.
ThemOh, seriously? Let me check the receipt; these bags all looked identical downstairs.
LinI ordered dumplings, but this one has salad and a very cheerful cookie.
ThemWow, that cookie is really committed to the wrong apartment, huh?
LinYeah, unless my dinner suddenly got health-conscious, I think it was swapped.
ThemGot it. I must've swapped two bags—I'll fix it right away.
LinI'd really appreciate that—my dumplings were the only thing keeping me civilized.
ThemI'll be back with your dumplings before that cookie talks you into keeping it.

Key phrases

The lines worth keeping. Read them once before you go out.

mix-up

✓ There's been a mix-up.

Useful when the wrong item came.

For delivery or pickup mistakes

ordered

✓ I ordered dumplings.

Say what you originally ordered.

Say your original order

swapped

✓ It was swapped.

Two orders got switched.

Use when two items were switched

appreciate

✓ I'd really appreciate that.

Polite thanks for help.

Softer than just thank you

Quick answers

mix-up: what to say in English

Say “There's been a mix-up.” — useful when the wrong item came. For delivery or pickup mistakes.

ordered: what to say in English

Say “I ordered dumplings.” — say what you originally ordered. Say your original order.

swapped: what to say in English

Say “It was swapped.” — two orders got switched. Use when two items were switched.

appreciate: what to say in English

Say “I'd really appreciate that.” — polite thanks for help. Softer than just thank you.

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