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Picking up a rental car in English

What to say when picking up a rental car and checking insurance and scratches.

Full script

Lin
Hi, I'm here to pick up my rental car.
Them
Sure. Would you like full insurance?
Lin
Yes, full coverage, please. Just in case.
Them
Smart. Please return it with a full tank.
Lin
Got it. Can I take photos of the scratches first?
Them
Of course. There's a small one on the bumper.
Lin
Done. All twelve of them.
Them
Twelve? Okay... maybe a small discount.

Key phrases

The lines worth keeping. Read them once before you go out.

Rental car
✓ I'm here to pick up my rental car.

Use when you arrive for your car.

pick up = collect

Rental car
✓ Full coverage, please.

Ask for the highest insurance.

coverage = insurance; full = complete

Return
✓ Return it with a full tank.

Rule for returning the car.

tank = fuel tank; full tank = filled up

Save this
✓ Can I take photos of the scratches first?

Ask before you photograph damage.

scratch = small damage; helps avoid disputes

Quick answers

Rental car: what to say in English

Say “I'm here to pick up my rental car.” — use when you arrive for your car. pick up = collect.

Rental car: what to say in English

Say “Full coverage, please.” — ask for the highest insurance. coverage = insurance; full = complete.

Return: what to say in English

Say “Return it with a full tank.” — rule for returning the car. tank = fuel tank; full tank = filled up.

Save this: what to say in English

Say “Can I take photos of the scratches first?” — ask before you photograph damage. scratch = small damage; helps avoid disputes.

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