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Asking someone to repeat in English

What to say when someone speaks too fast and you need them to repeat it.

Full script

Them
Next train's at three-fifteen, platform four, change at Central.
Lin
Sorry, could you say that again?
Them
Sure. The next train is at three-fifteen.
Lin
Great. Which platform is it?
Them
Platform four. You'll need to change at Central.
Lin
Sorry, could you slow down a little?
Them
Of course. Change trains at Central Station.
Lin
Got it. Thanks for your patience!
Them
No problem. Have a good trip!

Key phrases

The lines worth keeping. Read them once before you go out.

They spoke too fast and you missed all of it
✓ Sorry, could you say that again?

Polite: ask them to repeat

Shorter: Sorry, say again?

You only need one piece of info
✓ Which platform is it?

Ask for the platform number

Change one word: Which gate / Which floor is it?

You got some of it, but the speed is hard
✓ Could you slow down a little?

Polite: ask them to speak slower

'a little' sounds softer, not like a complaint

After they repeat it several times
✓ Thanks for your patience.

Warm thanks for their patience

Warmer than just Thank you. They’ll appreciate it

Quick answers

They spoke too fast and you missed all of it: what to say in English

Say “Sorry, could you say that again?” — polite: ask them to repeat. Shorter: Sorry, say again?

You only need one piece of info: what to say in English

Say “Which platform is it?” — ask for the platform number. Change one word: Which gate / Which floor is it?

You got some of it, but the speed is hard: what to say in English

Say “Could you slow down a little?” — polite: ask them to speak slower. 'a little' sounds softer, not like a complaint.

After they repeat it several times: what to say in English

Say “Thanks for your patience.” — warm thanks for their patience. Warmer than just Thank you. They’ll appreciate it.

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