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The ATM ate my card in English

What to say when an ATM keeps your card and you need help getting it back.

Full script

Lin
Excuse me, the ATM just ate my card!
Them
Oh no. Which machine?
Lin
The one by the door. It said error and kept it.
Them
Don't worry. Can I see your ID?
Lin
Here's my passport. Can you get it back?
Them
Yes. It'll take about ten minutes.
Lin
Phew. Is my money safe?
Them
Your money is safe. Your dignity, maybe not.

Key phrases

The lines worth keeping. Read them once before you go out.

Save this
✓ The ATM ate my card!

Use when an ATM does not return your card.

eat → ate: common way to say a machine took your card

At the bank
✓ It kept my card.

Use when the machine keeps the card inside.

keep = hold and not give back

At the bank
✓ Can you get it back?

Ask if they can return it to you.

get ___ back = have … returned

At the bank
✓ Is my money safe?

Ask if your account money is still secure.

safe = secure

Quick answers

Save this: what to say in English

Say “The ATM ate my card!” — use when an ATM does not return your card. eat → ate: common way to say a machine took your card.

At the bank: what to say in English

Say “It kept my card.” — use when the machine keeps the card inside. keep = hold and not give back.

At the bank: what to say in English

Say “Can you get it back?” — ask if they can return it to you. get ___ back = have … returned.

At the bank: what to say in English

Say “Is my money safe?” — ask if your account money is still secure. safe = secure.

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